Refund and Cancellation Policy

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT REFUNDS AND CANCELLATION OF YOUR PURCHASES AT CRAFTYWRAFTY.IN!

Our focus is complete customer satisfaction. In the event, if you are displeased with the products and services provided, we will replace them, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Refund Policy:

We at Crafty Wrafty aim to provide you the best personalised products and services in order to make all your moments memorable. However if there is any damage to your received products and/or services(damaged products, manufacturing defect, wrong products, incorrect services, etc.) due to us or logistics, we are ready to replace your purchase with a new one after proper inspection. For a replace, once you receive the order immediately within 3 days, reach us at our contact numbers or mail us at support@craftywrafty.in with the purchase details and pictures of the damage/defect.

Cancellation Policy:

In order to get your order delivered to you soon, we process the orders as soon as possible. As long as your order has not been processed, we can cancel it and refund your amount. After your product is processed/manufactured, it cannot be cancelled or altered. For cancellation, immediately contact us on our contact numbers.